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My Insurance Company is Calling. Should I Return the Calls?

My Insurance Company is Calling. Should I Return the Calls?

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You have been in an auto accident in California.  Maybe there are different perspectives on what happened.  Maybe you or others were injured.  You probably have questions about what happens next with the other side, insurance companies, and attorneys.  Perhaps they are already contacting you.  You’re wondering how you should respond.

It is important to differentiate between your own insurance company and the other driver’s insurance company.  When you have your own insurance company calling, you have a duty to cooperate and return their calls.  They can deny coverage if you do not cooperate with them.  The information you provide helps them to investigate liability in the case, and this process may uncover facts that affect your results.  If you have retained an attorney by the time your insurance company calls – which is often the case – your attorney can handle those calls.

It is also important to identify the insurance company of the other driver, as other concerns can arise if they have the same insurance company that you have.  We will address those concerns in another article.  Watch the video to learn more.

If you have additional questions about auto accidents and talking to insurance companies, I want you to call me at (559) 702-5124.  I welcome your call.  Visit our educational website at www.NunesLaw.com for more videos and media content from our law firm.

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