My insurance company is calling. Should I return the calls?

Videos – My insurance company is calling.

You’ve been involved in an accident, and things are finally starting to sort out. What do you do next? Well, you get a call from insurance companies. Whose insurance company? Your insurance company, the other driver’s insurance company? Is it okay to talk to your own insurance?

Hi, I’m Frank Nunes. I’m a California Personal Injury Trial Attorney, practicing in the State of California. Join me as we discuss the answer to that question. Many times, people contact me after they’ve even retained an attorney and say, “My insurance company is calling. Should I return the calls?” By all means, when you have your own insurance, there is a duty to cooperate with your insurance company. This helps them investigate liability, and sometimes it may yield more results on facts that we didn’t know about the case, and the most important thing about it is if you fail to cooperate with your insurance company, that can be a basis for them to deny coverage. So I tell all my clients, yes, when your own insurance company calls you, cooperate with them. Usually, by that time, they’ve retained an attorney, such as our office, and we handle that for the client, and they don’t have to worry as much about it.

There is one caveat, and we’ll talk about this in another video, and that’s to be careful when you have the same insurance as the person that hit you, and we’ll bring that up in more detail, but that’s it for today’s video on whether it’s okay to talk to your insurance attorney. By the way, if you liked today’s video, click subscribe. Why? So you can continue to get more great new content, as we post another great educational video. And if you have any questions, I want you to pick up the phone and call me. I can answer those questions, since I answer them every day. You can reach me at (559) 436-0850. I’m Frank Nunes, and thanks for watching.

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We represent clients injured in tractor-trailer crashes as well as auto accidents. Contact us today at (559) 436-0850 to schedule a free consultation. Or learn more by reading about why our clients choose us. We offer free consultations. There is no fee if there is no recovery.

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